Support That Sounds Like Support

Support That Sounds Like Support

Intent, Impact and the Tone Underneath the Words A thought occurred to one of our Ambassadors while reading the Glossary of Terms page, particularly the entry on intent versus impact. It is one of the most useful ideas on the site, and it goes further than most of us...
Challenging Well Online and Offline

Challenging Well Online and Offline

Often the challenging we do happens in public. It plays out on LinkedIn, in comment threads and in the group chats where a lot of people are watching and quietly forming a view. That raises the stakes. A pile on does real harm, and a good point made badly can still...
A Letter to Anyone New to Cyber Security

A Letter to Anyone New to Cyber Security

by Lisa Ventura MBE FCIIS, Founder of Cyber Kindness If you are new to cyber security, there are a few things I wish someone had told me at the start. Consider this the letter I did not get. You will not know everything, and you never will. The field is enormous and...
Psychological Safety for Security Leaders

Psychological Safety for Security Leaders

Psychological safety is not about comfort. It is about whether your team will tell you the truth in time to act on it.Psychological safety is the shared sense that you can speak up, admit a mistake or ask a question without being punished or made to feel small. It is...