The Five Cyber Kindness Roles Explained

The Five Cyber Kindness Roles Explained

When Cyber Kindness started, the language around involvement was loose. People wanted to get behind the campaign, and they asked a fair question that I did not always have a tidy answer for: what exactly am I signing up to be? Supporter, partner and pledger were all...
Support That Sounds Like Support

Support That Sounds Like Support

Intent, Impact and the Tone Underneath the Words A thought occurred to one of our Ambassadors while reading the Glossary of Terms page, particularly the entry on intent versus impact. It is one of the most useful ideas on the site, and it goes further than most of us...
Challenging Well Online and Offline

Challenging Well Online and Offline

Often the challenging we do happens in public. It plays out on LinkedIn, in comment threads and in the group chats where a lot of people are watching and quietly forming a view. That raises the stakes. A pile on does real harm, and a good point made badly can still...
Glossary of Terms

Glossary of Terms

At Cyber Kindness, we have put together a helpful glossary of terms:   Active Support  Active support means standing with someone who is being treated unfairly, excluded, targeted or harmed. It can include checking in on them privately, helping them access...