Cyber Kindness is a campaign to help build a kinder, safer and more respectful cyber security community. We raise awareness of bullying, abuse, harassment, gatekeeping and harmful behaviour, and we encourage people across the industry to challenge toxicity wherever they see it.
We do not provide emergency support, crisis intervention, counselling, legal advice, safeguarding support or casework. However, we can signpost people to specialist organisations that are set up to help.
If you or someone else is in immediate danger, or there is a risk to life, please contact emergency services straight away. In the UK call 999. In the USA call 911. In Australia call 000. If you are outside these countries, please contact your local emergency number.
Urgent Mental Health and Crisis Support
UK
Samaritans
Phone: 116 123
Website: https://www.samaritans.org/how-we-can-help/contact-samaritan/
Free, confidential emotional support, available day or night for anyone who is struggling to cope.
NHS 111 Mental Health Support
Phone: 111 and select the mental health option
Website: https://www.nhs.uk/nhs-services/mental-health-services/where-to-get-urgent-help-for-mental-health/
Urgent mental health help in England. If there is an immediate risk to life, call 999 or go to A&E.
Shout
Text: SHOUT to 85258
Website: https://giveusashout.org/
Free, confidential, 24/7 text support for anyone in the UK who is struggling to cope.
Papyrus HOPELINE247
Phone: 0300 102 2470
Text: HOPE to 88247
Website: https://www.papyrus-uk.org/papyrus-hopeline247/
Support for people under 35 who are experiencing thoughts of suicide, and for anyone concerned about a young person.
Campaign Against Living Miserably, CALM
Phone: 0800 58 58 58
Website: https://www.thecalmzone.net/suicide-prevention-helpline
Support for adults affected by suicide or suicidal thoughts. The helpline is usually open from 5pm to midnight every day.
USA
988 Suicide & Crisis Lifeline
Phone or text: 988
Website: https://988lifeline.org/
Spanish-language support: https://988lifeline.org/es/
Free, confidential, 24/7 support for people experiencing suicidal thoughts, mental health distress, substance use crisis or emotional distress.
Crisis Text Line
Text: HOME to 741741
Website: https://www.crisistextline.org/
Free, 24/7 text support for people in crisis.
Australia
Lifeline Australia
Phone: 13 11 14
Text: 0477 13 11 14
Website: https://www.lifeline.org.au/
24/7 crisis support and suicide prevention services.
Beyond Blue
Phone: 1300 22 4636
Website: https://www.beyondblue.org.au/
Mental health support for anxiety, depression and emotional distress.
Spain
024 Suicide Prevention Hotline
Phone: 024
Website: https://www.sanidad.gob.es/en/linea024/home.htm
A national, free, confidential suicide prevention hotline for people experiencing suicidal thoughts, and for families and loved ones who are concerned about someone.
International
Find a Helpline
Website: https://findahelpline.com/
A global directory of verified helplines by country and area of need.
Befrienders Worldwide
Website: https://befrienders.org/
An international network supporting people experiencing emotional distress, loneliness, despair or suicidal thoughts.
Cyberbullying, Online Harm and Cybercrime
The Cyber Helpline, UK
Website: https://www.thecyberhelpline.com/
Get help: https://www.thecyberhelpline.com/gethelp
Free expert help for people affected by cybercrime, digital fraud and online harm. This can include hacked accounts, online abuse, stalking, sextortion, cyberbullying, scams and other forms of digital harm.
Report Harmful Content, UK
Website: https://reportharmfulcontent.com/
A national reporting centre that helps people report harmful online content to platforms, including legal but harmful content.
Report Fraud, UK
Website: https://www.reportfraud.police.uk/
Phone: 0300 123 2040
The UK reporting service for fraud and cybercrime in England, Wales and Northern Ireland. In Scotland, cybercrime and fraud should be reported to Police Scotland by calling 101.
National Cyber Security Centre, UK
Website: https://www.ncsc.gov.uk/collection/phishing-scams
Suspicious emails can be forwarded to report@phishing.gov.uk. Suspicious text messages can be forwarded to 7726.
CEOP Safety Centre, UK
Website: https://www.ceop.police.uk/Safety-Centre/
For concerns about online sexual abuse, grooming or the way someone has been communicating with a child online.
StopBullying.gov, USA
Website: https://www.stopbullying.gov/
A US government resource with guidance on bullying, cyberbullying, reporting and prevention. This is a resource rather than a crisis helpline.
National Bullying Helpline, UK
Phone: 0300 323 0169
Website: https://www.nationalbullyinghelpline.co.uk/
Support and practical guidance for people affected by bullying, harassment, cyberbullying and anti-social behaviour, including workplace bullying and school-related bullying concerns.
Family Lives and Bullying UK
Phone: 0808 800 2222
Website: https://www.coramfamilylives.org.uk/advice/bullying/
Support for parents and families, including advice on bullying and cyberbullying.
NSPCC, UK
Phone: 0808 800 5000
Website: https://www.nspcc.org.uk/keeping-children-safe/types-of-abuse/bullying-and-cyberbullying/
Support for adults who are worried about a child’s safety or wellbeing, including bullying and cyberbullying.
Childline, UK
Phone: 0800 1111
Website: https://www.childline.org.uk/
Free, confidential support for children and young people under 19.
Intimate Image Abuse, Sextortion and Revenge Porn
Revenge Porn Helpline, UK
Phone: 0345 6000 459
Website: https://revengepornhelpline.org.uk/
Support for adults in the UK affected by intimate image abuse, including images shared without consent, threats to share intimate images, sextortion, voyeurism and upskirting.
StopNCII.org
Website: https://stopncii.org/
A free tool designed to help people prevent the non-consensual sharing of intimate images by creating digital hashes of images or videos.
Take It Down
Website: https://takeitdown.ncmec.org/
A service from the National Center for Missing and Exploited Children that helps remove or stop the online sharing of nude, partially nude or sexually explicit images and videos taken when someone was under 18.
Sexual Abuse and Assault Support
Rape Crisis England & Wales
Phone: 0808 500 2222
Website: https://rapecrisis.org.uk/
Support line: https://rapecrisis.org.uk/get-help/want-to-talk/
Free, confidential 24/7 support for anyone aged 16+ in England and Wales affected by rape, child sexual abuse, sexual assault, sexual harassment or any form of sexual violence.
SurvivorsUK
Website: https://www.survivorsuk.org/
Support for male and non-binary survivors of sexual violence, including counselling, practical help and community support.
The Survivors Trust
Website: https://thesurvivorstrust.org/
Find support in your area: https://thesurvivorstrust.org/support-in-your-area/
A UK and Ireland network of specialist sexual violence and abuse support services.
RAINN, USA
Phone: 800 656 HOPE, which is 800 656 4673
Website: https://rainn.org/
Hotline: https://rainn.org/help-and-healing/hotline/
24/7 support through the National Sexual Assault Hotline in the USA, with phone and online support options.
Helping Survivors
Website: https://helpingsurvivors.org/
Information, resources and legal advocacy for people affected by sexual abuse and assault. This is not an emergency service and should not be presented as a crisis helpline.
Domestic Abuse, Stalking and Crime Support
National Domestic Abuse Helpline, UK
Phone: 0808 2000 247
Website: https://www.nationaldahelpline.org.uk/
Free, confidential 24-hour support run by Refuge for women experiencing domestic abuse.
Refuge
Website: https://refuge.org.uk/
National Domestic Abuse Helpline page: https://refuge.org.uk/i-need-help-now/how-we-can-help-you/national-domestic-abuse-helpline/
Support for women and children experiencing domestic abuse.
Women’s Aid, UK
Website: https://www.womensaid.org.uk/information-support/
Information and support for women experiencing domestic abuse, including guidance on recognising abuse and finding help.
Victim Support, UK
Phone: 08 08 16 89 111
Website: https://www.victimsupport.org.uk/
Free, confidential support for anyone affected by crime, whether or not the crime has been reported to the police.
National Stalking Helpline, UK
Phone: 0808 802 0300
Website: https://www.suzylamplugh.org/pages/category/national-stalking-helpline
Advice and support for people affected by stalking.
Galop, UK
Phone: 0800 999 5428
Website: https://www.galop.org.uk/
Helpline: https://www.galop.org.uk/helpline
Support for LGBTQ+ people affected by abuse, violence, domestic abuse, sexual violence, hate crime, conversion practices and other forms of harm.
LGBTQ+ Support
LGBT Foundation, UK
Phone: 0345 3 30 30 30
Website: https://lgbt.foundation/
Helpline: https://lgbt.foundation/help/helpline-email-support/
Support for LGBTQ+ people, including help around health, wellbeing, safety, trauma and discrimination.
Switchboard, UK
Phone: 0800 0119 100
Website: https://switchboard.lgbt/
A national LGBTQIA+ support line for anyone who wants to talk about sexuality, gender identity, relationships, isolation or related concerns.
The Trevor Project, USA
Phone: 1 866 488 7386
Text: START to 678 678
Website: https://www.thetrevorproject.org/
Get help: https://www.thetrevorproject.org/get-help/
Free, confidential, 24/7 crisis support for LGBTQ+ young people in the USA.
Mermaids, UK
Phone: 0808 801 0400
Website: https://mermaidsuk.org.uk/
Support for trans, non-binary and gender-diverse children, young people and their families.
Mental Health Information and Specialist Support
Mind, UK
Support Line: 0300 102 1234
Infoline: 0300 123 3393
Website: https://www.mind.org.uk/
Helplines: https://www.mind.org.uk/information-support/helplines/
Information and advice on mental health problems, where to get help, treatment options and advocacy. Mind’s helplines are usually open Monday to Friday, except bank holidays.
Anxiety UK
Phone: 03444 775 774
Website: https://www.anxietyuk.org.uk/
Contact page: https://www.anxietyuk.org.uk/contact-us/
Support and information for people affected by anxiety, stress and anxiety-based depression.
Hub of Hope, UK
Website: https://hubofhope.co.uk/
A searchable directory of mental health support services across the UK.
Bipolar UK
Website: https://www.bipolaruk.org/
Information, peer support and resources for people affected by bipolar.
International Bipolar Foundation
Website: https://ibpf.org/
Education, resources and signposting for people affected by bipolar disorder internationally. For immediate crisis support, use the relevant crisis line for your country, such as 988 in the USA and Canada, 116 123 for Samaritans in the UK or 13 11 14 for Lifeline in Australia.
A Note From Cyber Kindness
Cyber Kindness does not offer direct support, crisis intervention, counselling, safeguarding, legal advice or casework. The services listed on this page are provided for signposting only, so that people can find organisations that may be able to help.
Service details, phone numbers, eligibility criteria and opening hours can change. Please check each organisation’s website for the most up-to-date information before relying on or sharing the details listed here.
If you are in immediate danger, or you believe someone else is at risk, please contact emergency services straight away.
